Effective Date: July 3, 2026
Last Updated: July 3, 2026
At BellaFra.com (“BellaFra”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal information in accordance with the General Data Protection Regulation (GDPR) and applicable Italian and European privacy laws.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Data Controller
BellaFra
Website: https://bellafra.com
Email: support@bellafra.com
Business Address:
V. S.ANTONIO ALL’ESQUILINO 00185 ROMA RM, Italy
VAT Number:
P. IVA 11111321219
2. Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Company Name (if applicable)
- Order Information
Payment Information
BellaFra does not store your credit card or payment details.
Payments are securely processed by trusted third-party payment providers such as Stripe, PayPal, Apple Pay, Google Pay, or other payment gateways.
Technical Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Time Spent on Site
- Referral Source
- Cookies and Tracking Data
3. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Improve our website and shopping experience
- Prevent fraud and unauthorized transactions
- Send order confirmations and shipping updates
- Respond to inquiries
- Send marketing emails (only with your consent)
- Comply with legal obligations
4. Legal Basis for Processing
Under the GDPR, we process your personal data based on one or more of the following legal grounds:
- Performance of a contract
- Your consent
- Compliance with legal obligations
- Legitimate business interests
5. Cookies
BellaFra uses cookies to:
- Keep products in your shopping cart
- Remember your preferences
- Improve website performance
- Analyze visitor behavior
- Personalize your shopping experience
You may disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.
6. Third-Party Services
We may share limited information with trusted service providers including:
- Payment Processors
- Shipping Companies
- Email Marketing Platforms
- Analytics Providers
- Hosting Provider
- Fraud Prevention Services
These providers only receive information necessary to perform their services and are required to protect your personal data.
7. Data Security
We implement appropriate technical and organizational security measures including:
- SSL Encryption
- Secure Payment Processing
- Firewall Protection
- Access Control
- Regular Security Updates
Although we take reasonable precautions, no method of internet transmission is completely secure.
8. Data Retention
We retain personal information only for as long as necessary to:
- Complete your order
- Meet legal and tax obligations
- Resolve disputes
- Prevent fraud
When data is no longer required, it will be securely deleted or anonymized.
9. Your GDPR Rights
If you are located within the European Economic Area (EEA), you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion (“Right to be Forgotten”)
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with your local Data Protection Authority
To exercise these rights, please contact:
10. Children’s Privacy
BellaFra does not knowingly collect personal information from individuals under the age of 16.
If you believe a child has provided personal information, please contact us immediately.
11. International Data Transfers
Some of our service providers may process information outside the European Economic Area.
Where applicable, we ensure appropriate safeguards are in place in accordance with GDPR requirements.
12. Marketing Communications
You will only receive promotional emails if you have given your consent.
You may unsubscribe at any time by clicking the “Unsubscribe” link included in every marketing email.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the updated effective date.
14. Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact us:
BellaFra
Website:
https://bellafra.com
Email:
support@bellafra.com
Business Address:
V. S.ANTONIO ALL’ESQUILINO 00185 ROMA RM, Italy
Thank you for trusting BellaFra.